Terms
Website, portal and service terms.
This draft page should be reviewed before launch and aligned with your final contracts and service terms.
Use of the website and portal
Users should provide accurate information, keep account details secure and only access systems they are authorised to use.
Orders and services
Quotes, scopes, support plans and project terms should be confirmed in writing before chargeable work begins.
Support requests
Support times, priorities and response expectations should follow the agreed support package or written agreement.
Admin access
Admin portal access is for authorised Horsfall-IT staff only and must be protected by production-grade authentication.